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Customer Support Services
Our customer service offerings create a virtual customer service
centre to manage customer concerns and queries through multiple
channels including voice, e-mail and chat on a 24/7 and 365
days basis.
Technical Support Services
Our technical support offerings include round-the-clock technical
support and problem resolution for OEM customers and computer
hardware, software, peripherals and Internet infrastructure
manufacturing companies. These include installation and product
support, up & running support, troubleshooting and Usage
support etc on a 24/7 and 365 day’s basis.
Telemarketing
Services
Our telesales and telemarketing outsourcing services target
interaction with potential customers for 'prospecting' like
either for generating interest in products and services, or
to up-sell / promote and cross sell to an existing customer
base or to complete the sales process online.
IT
Help-desk Services
Our IT help-desk services provide technical problem resolution
and support for corporate employees on a 24/7 and 365 days basis.
Insurance Services
Our insurance processing services provide specialized solutions
to the insurance sector and support critical business processes
applicable to the industry right from new business acquisition
to policy maintenance to claims processing. |
| Data Entry Services
/ Data Processing Services |
| The services include the
following: |
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Data entry from Paper/Books. |
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Data entry from Image file in any format |
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Business Transaction Data entry like
sales / purchase / payroll. |
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Data entry of E-Books / Electronic Books |
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Data Entry : Yellow Pages / White Pages
Keying |
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Data Entry and compilation from Web site |
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Data Capture / Collection |
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Data Entry from hardcopy/Printed Material
into text or required forma |
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Data Entry into Software Program and
application |
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Receipt and Bill Data Entry |
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Catalog Data Entry. |
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Data Entry for Mailing List/Mailing Label. |
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Copy, Paste, Editing, Sorting, Indexing
Data into required format etc. |
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| Data Conversion
Services |
| The services include the
following: |
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Conversion of data across
various databases on different platforms |
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Data Conversion via Input / Output for
various media. |
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Data Conversion for databases, word processors,
spreadsheets, and many other standard and custom-made
software packages as per requirement. |
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Conversion from Page maker to PDF format. |
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Conversion from Ms-Word to HTML format |
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Conversion from Text to Word Perfect. |
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Conversion from Text to Word to HTML
and Acrobat |
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Convert Raw Data into required MS Office
formats. |
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Text to PDF and PDF to Word / Text /
Doc |
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Data Compilation in PDF from Several
Sources. |
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E-Book Conversion etc. |
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| Book Keeping and
Accounting Services |
| The services include the
following: |
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General Ledger |
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Accounts Receivables and Accounts Payable |
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Financial Statements |
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Bank Reconciliation |
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Assets / Equipment Ledgers etc. |
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| Form Processing
Services |
| The services include the
following: |
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Insurance claim form |
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Medical Form / Medical billing |
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Online Form Processing |
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Payroll Processing |
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| Internet / Online
/ Web Research |
| The services include the
following: |
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Internet Search, Product
Research, Market Research, Survey, Analysis. |
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Web and Mailing list research etc |
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